Workforce Solutions East Texas Service Location Changes
Workforce Solutions East Texas • January 31, 2020
Two Center Closures, New Partner Sites, Enhanced Mobile Workforce Center Travel Schedule

Workforce Solutions East Texas
(WSET) announces service location changes for Cherokee and Rusk County residents with the closure of its centers in Jacksonville and Henderson, as well as the addition of a new partner site with the Jacksonville College Library, and an enhanced Mobile Workforce Center travel schedule.
Workforce centers located in Jacksonville and Henderson closed at the end of December, which was approved by the WSET Board and confirmed by the Chief Elected Officials board. The centers were closed due to funding reductions and low visitor traffic. WSET is committed to continuing services in these areas and encourages new and existing customers to access services and assistance through other mediums, such as our new partner site, enhanced mobile workforce center travel schedule, centralized call center, and online services.
WSET has established partnerships with community organizations to set up Access Point locations for job seekers to receive assistance. The first Access Point Site is now open at the Jacksonville College Library, located at 105 B J Albritton Dr in Jacksonville. This site has a WSET resource area where job seekers can register for WorkInTexas.com, receive assistance with job search, resume writing, workshops and access to resources during the service hours of Monday – Thursday, 8 AM to 4 PM. New Access Point Sites are also planned to open in Henderson and Emory in the coming months.
“Our pledge is ‘Serving You Where You Are,’” said Doug Shryock, Executive Director for Workforce Solutions East Texas. “Workforce Solutions East Texas is committed to keeping up with the ever-changing needs and accessibility of our 14-county region customers, as well as being good stewards of the funding we are trusted with. While yes, some of our office doors may close, know that we have established service methods in order to continue meeting client needs. We’re not just serving customers in buildings anymore.”
The Workforce Central Call Center is open Monday – Friday, 8:00 AM – 5:00 PM. New and existing customers can speak directly to a caseworker by calling 1-844-ETWORKS (389-6757). Nearly all the services handled by a staff member in center locations are available over the phone, making access convenient for our clients.
WSET has also expanded its footprint in recent years to include designated off-site locations through Mobile Workforce Centers. Three mobile centers currently navigate through the region, to bring staff-assisted services and computer job-search capability directly to areas in the region without a workforce center. The Mobile Workforce Centers are equipped with multiple computers, a meeting and training area and flat-screen televisions for presentations of community announcements, job postings and advertisements by firms looking for workers. A travel schedule for our Mobile Workforce Centers can be viewed at www.easttexasworkforce.org/locations. With the closure of the centers in Jacksonville and Henderson, The Mobile Workforce Center travel schedule has been enhanced to include more scheduled stops in the affected communities.
Job seekers may also visit the WSET website, www.easttexasworkforce.org, which offers an online pre-application clients can fill out to get the process started on applying for services. WSET will continue to maintain all services available in its five existing centers located in Athens, Longview, Marshall, Palestine, and Tyler. For more information, contact Doug Shryock at (903) 218-6425 or the WSET Centers Director, Mary Ann Rojas at (903) 561.8131.

The U.S. Department of Agriculture has announced that it is making $27.7 million in grants available through the Rural Business Development Grant Program (RBDG). This program provides funding for business and community initiatives that promote economic growth and job creation. Eligible applicants can include rural cooperatives, state government agencies, towns, and communities, nonprofit corporations and institutions of higher learning, and federally recognized Tribes. Individuals and for-profit businesses or organizations are not eligible to apply. Applications will compete in two separate categories: Business opportunity grants: May be used for business support centers, technology-based economic development, leadership and entrepreneur training, feasibility studies, business plans, long-term strategic planning, and other eligible activities. Business enterprise grants: May be used for training and technical assistance, project planning, business counseling, market research, feasibility studies, and product or service improvements, buying or developing land, easements, or rights of way, including access streets and parking areas, constructing or renovating buildings, and buying machinery and equipment, capitalizing revolving loan funds, and supporting rural business incubators and community economic development and other eligible activities. Electronic applications must be submitted by 4:30 p.m. local time through Grants.gov on the due date. The Rural Business Development Grant Program has two different closing dates: June 15, 2026, only applies to Strategic Economic and Community Development (SECD) applications. June 30, 2026, applies to the remainder of the applicants. For more information on how to apply please visit on gov or contact your local USDA Rural Development office .

Many of our communities have properties that are abandoned or underutilized because of suspected environmental contamination from past uses. These properties are commonly referred to as “Brownfields.” Redeveloping a brownfield site does more than change the look of a property; it strengthens the health, economy, and spirit of the whole community. Through ETCOG’s Brownfield Site Reuse & Revitalization Program, local governments and property owners can receive no-match funding to assess and plan for the safe reuse of vacant or underused sites. Projects can include environmental studies, market analyses, community engagement efforts, and much more, that set the stage for growth while protecting public health and the environment. Every successful project begins with identifying potential sites. If your community has a property that could be brought back to life, now is the time to act. Find details and a site nomination form at www.etcog.org/brownfields-program .
Today, the East Texas Council of Governments (ETCOG) announced the award of Civic Marketplace as the technology platform for COGWORKS, its cooperative purchasing arm. The partnership will leverage cutting-edge technology and artificial intelligence to support regional purchasing for rural communities, school districts, and local governments across the East Texas region, state, and nationwide. For more than 50 years, ETCOG has supported East Texas through regional planning, coordination, and shared services. COGWORKS was established in response to member demand for dependable cost-control solutions that serve jurisdictions of all sizes through competitively awarded cooperative contracts. This collaboration strengthens COGWORKS by improving shared buying, administrative coordination, and visibility into contract activity, enabling members to operate more efficiently while meeting procurement requirements. “This partnership supports our responsibility to ensure rural communities, schools, and local districts can access purchasing programs that deliver measurable savings and efficiencies,” said David Cleveland, Executive Director of ETCOG. “COGWORKS allows participants to benefit from collective buying power and shared procurement expertise through a program they know and trust.” Civic Marketplace will partner with ETCOG to activate and operate COGWORKS on its digital platform, in order to expand participation and deliver measurable value to member agencies across East Texas. Through its purpose-built technology platform, proprietary artificial intelligence (AI) agentic, solutions, and hands-on program enablement, Civic Marketplace will support contract visibility, supplier onboarding, entity activation, and ongoing program analytics at no cost to member agencies. “This partnership demonstrates ETCOG's commitment to building a strong, sustainable cooperative purchasing ecosystem for East Texas,” said Al Hleileh, CEO and Co-Founder of Civic Marketplace. “Our goal is to help COGWORKS increase utilization and transparency of cooperative contracts, elevate local businesses, and deliver regional efficiency.” “Civic Marketplace was born in East Texas, with deep roots in the cities of Longview and Tyler,” added Ron Holifield, Co-Founder and President of Civic Marketplace. “Our partnership with COGWORKS is both a homecoming and a new wellspring for these communities, bringing together collaborative purchasing and cutting edge technology to help local government entities better serve their residents.” As COGWORKS continues to grow, ETCOG and Civic Marketplace will work together to expand contract offerings, support supplier participation, and provide members with the tools and information needed to use cooperative purchasing effectively. About Civic Marketplace Civic Marketplace is the AI procurement platform built for local governments and free for every SLED entity to use. By removing cost as a barrier, we make it easier for cities, counties, and school districts to modernize how they buy goods and services without adding strain to already tight budgets. Our platform connects government buyers to a network of pre-approved suppliers, ensuring every contract meets compliance and quality standards from the start. We're especially committed to expanding access for historically underutilized businesses, helping local governments support regional suppliers and strengthen the communities they serve. Procurement doesn't have to be slow, complicated, or expensive. Civic Marketplace is backed by venture investment and built to prove it. Learn more at civicmarketplace.com

The Government Finance Officers Association of the United States and Canada (GFOA) has awarded the Certificate of Achievement for Excellence in Financial Reporting to the East Texas Council of Governments for its annual comprehensive financial report for the fiscal year ending September 30, 2024. The report has been judged by an impartial panel to meet the program's high standards, including demonstrating a constructive "spirit of full disclosure" to clearly communicate its financial story and motivate potential users and user groups to read the report. The Certificate of Achievement is the highest form of recognition in the area of governmental accounting and financial reporting, and its attainment represents a significant accomplishment by a government and its management. It is awarded to the East Texas Council of Governments Operations Division, which includes David Cleveland, Executive Director; Wendi Horst, Operations Director; and Operations team members Gini Blackwell, Sloane Bodle, Trish Branham, Christy Cross, Rita Hitt, Kelly Horn, Elizabeth Jones, DeAnn Jordan, Glenda Lamothe, Michaela Marotta, Jennifer Nicholson, Staci Reynolds, Cori Rhodes, Susan Schooley, Kim Scott, and Christine Weems. "I am impressed with the consistent excellence and professionalism of our Financial Operations Team! They produce excellent results for the East Texas Region every single day! When one considers the fact that they help manage well over 100 different federal and state funding streams, you can begin to understand why I am thrilled they continue to receive objective substantiation of their work every year they are recognized with this prestigious GFOA award!" said ETCOG Executive Director David Cleveland. "This award is a tribute to our team's commitment to transparency, accuracy, and integrity in financial reporting. Earning this award for 24years in a row is a milestone we are incredibly proud of. While we celebrate this incredible streak, we remain focused on the future and upholding the values that have earned us this recognition and become the standard in everything we do," said ETCOG Operations Director Wendi Horst. ETCOG's 2024 Annual Comprehensive Financial Report can be viewed at www.etcog.org/financials . About GFOA The Government Finance Officers Association (GFOA) advances excellence in government finance by providing best practices, professional development, resources, and practical research for more than 25,000 members and the communities they serve.

Everyone deserves equal access to housing opportunities. During Fair Housing Month, ETCOG joins the Texas Department of Housing and Community Affairs in raising awareness about housing rights and protections under the Federal Housing Act and the Texas Fair Housing Act. These laws ensure that individuals can rent an apartment, buy a home, or obtain a mortgage free from discrimination based on: Race Religion National Origin Color Familial Status Disability Sex What to Do If You Experience Housing Discrimination If you believe you have been discriminated against, you have one year from the date of the incident to file a complaint with the Texas Workforce Commission Civil Rights Division. 📞 Call: 888-452-4778 🌐 Visit: tdhca.state.tx.us/fair-housing For concerns related to TDHCA-monitored properties, you can also submit a complaint: 📞 Call: 800-525-0657 🌐 Visit: tdhca.state.tx.us/complaint.htm By knowing your rights and taking action against housing discrimination, we can work together to ensure fair and equal housing opportunities for all Texans!

The East Texas Area Agency on Aging (ETAAA), a program of the East Texas Council of Governments (ETCOG), is inviting the public to review and comment on our 2027 to 2029 Area Plan. ETAAA serves as the Area Agency on Aging for Planning and Service Area 4, a fourteen-county region in East Texas. The Area Plan outlines our strategy to strengthen the Aging Services Network and address the needs of people age 60 and older, family caregivers, and individuals with disabilities. It also guides how we plan, coordinate, and oversee services supported by the Older Americans Act and other state and local initiatives. Our mission is to serve as the region’s leader in advocating for and delivering services that enable older adults to live independently, with dignity and purpose, in their homes and communities. Our vision, “Age Well, Live Well, ” reflects a person-centered approach focused on better choices, improved health, and access to nutritious food. We call it “Serving One Senior at a Time.” The 2027–2029 Area Plan is guided by a needs assessment incorporating data, service trends, and stakeholder input. Key priority needs include access to home- and community-based services, caregiver support, transportation, nutrition and food security, social isolation, healthcare access and chronic disease management, and improved service coordination and system navigation. How to share your input Public comments will be accepted through April 26, 2026 . Submit comments by mail or email: Mail: Area Agency on Aging, 3800 Stone Road, Kilgore, TX 75662 Email: Colleen.Halliburton@etcog.org


