Workforce Solutions East Texas Precautions and Service Changes in Response to COVID-19
Workforce Solutions East Texas • March 18, 2020

As emergency declarations have been made at the National, State, and with multiple counties in our area due to the Coronavirus (COVID-19), the Workforce Solutions East Texas
(WSET) team has mobilized to ensure the health and safety of customers and staff, while ensuring that our business services, early childhood development programs and workforce services, will continue throughout our East Texas region.
Dr. Robert Haberle, Chairman of the Workforce Solutions East Texas Board, said, “Our hearts are with our communities. Our critical businesses depend upon a skilled and healthy workforce to bring their products to market and an equally healthy customer base to buy those products. WSET will continue to serve our employers by helping workers and those wanting to work in every way possible. We will safeguard the Centers, limit exposure for participants and staff, and still find ways to keep our friends and neighbors in jobs that allow them to bring home a paycheck. We’re here to serve, in the most effective ways possible.”
The WSET team is committed to meeting the needs of job seekers and employers in our fourteen-county region, and we want to ensure that the health and safety of our customers and staff are taken into consideration in these difficult times. To combat the spread of COVID-19, effective at 8:00 AM, Thursday, March 19th, our workforce centers will close to the public. Although we are not allowing visitors, we will continue to serve WSET customers. At this time, we anticipate the centers will remain closed through May 1st. We invite all job seekers, to continue job search with www.WorkInTexas.com, and to contact our career advisers at 1-844-ETWORKS (844-389-6757) for individual assistance. Staff will be making online service applications, required program orientations, and virtual events available on our website, in the near future.
If you are a worker whose employment has been disrupted by economic changes caused by COVID-19 concerns, we can assist you in finding new work or training for a higher-skilled role in related industries. WSET provides an array of services and programs that are designed with career development at every stage of your workforce journey, including up-skilling opportunities with local training providers. We can also provide information on unemployment benefits from the Texas Workforce Commission. Please contact TWC’s Unemployment Benefits hotline at 800-939-6631 if your employment has been impacted by COVID-19.
For our business community, WSET can assist with customized proactive outplacement services or layoff aversion strategies at no cost. Rapid Response services provide early business-focused intervention assistance designed to transition affected workers to their next employment. Our services are tailored to each company, based on the needs of the affected employees. Please call our Business Services team at 1-844-ETWORKS (844-389-6757), or email employerservices@easttexasworkforce.org, for more information on Rapid Response services for employers.
For families taking part in our child care and early childhood learning programs throughout the East Texas area, we are working with our child care services providers to ensure a continuum of care for currently enrolled children, as events arise that may lead to a temporary change in a parent’s work, education, or training status. If you have questions, please contact our WSET Child Care Services team for assistance at easttexas.ccs.customers@gmail.com
or 1-800-676-8283.
The U.S. Department of Labor has published the "Guidance on Preparing Workplaces for COVID-19" to help reduce the impact of Coronavirus. The guide also provides information to help employers and workers regarding issues they may face, including effects on wages and hours worked under the Fair Labor Standards Act (FLSA) and job-protected leave under the Family and Medical Leave Act (FMLA). Access that guide at: https://www.dol.gov/newsroom/releases/osha/osha20200309
We have to prepare ourselves for the days ahead and we have taken precautions to maintain the safety and security of our employees and customers as best we can,” said WSET Centers Director, Mary Ann Rojas. “We are so fortunate to have the infrastructure in place to continue to serve our constituents which are located throughout a 14-county region. We will mobilize our call center to assist those needing direct personal assistance. We will have virtual workshops and our Career Edge platform to walk you through any process whether it is helping you with a resume, applying for training assistance or referring to the appropriate services. We are ramping up to have specialists assigned to assist those being laid off and we will continue to work with our employers to find better ways to connect with the job seeker. Meanwhile we will continue to assess the situation daily.”
WSET will continue to monitor the COVID-19 situation and share important updates and resources on our website at www.easttexasworkforce.org/COVID-19, and through our social media networks. For more information, contact WSET Centers Director, Mary Ann Rojas at (903) 561-8131.

The ETCOG Board of Directors will meet this month to consider the largest budget in agency history! The proposed budget totals $86,053,366, reflecting an overall increase of $642,472 compared to the prior year. Program area revenue totals for the budget this year are: Area Agency on Aging - $4,885,886 Public Safety - $4,363,393 Transportation - $11,745,053 Workforce & Economic Development - $64,503,626 GIS & Regional Technology Solutions - $279,824 General Fund - $275,584 The FY2026 Budget will serve as the financial guide to help each Division meet its respective performance measures and enable ETCOG to continue its efforts to maximize the use of technology to achieve desired service levels, streamline operational processes, safeguard its data investment, and realize our vision and mission. Other business items on the agenda include the chair's report on the year's accomplishments, the election of Executive Committee members and officers, and the presentation of the Chairman's Service Award. The 108th Semi-Annual Board of Directors meeting will be held on Thursday, September 18, 2025, at the Rusk County Youth Expo Center and Arena in Henderson, Texas. The meeting will begin at 11:45 a.m. We welcome our members and their guests to register to attend at www.etcog.org/open-meetings .

ETCOG is pleased to announce the appointment of Adrian Cornejo as the new Director of the Area Agency on Aging of East Texas (AAA). In this role, Cornejo will lead efforts to develop and coordinate services that support the health, independence, and quality of life of older adults across ETCOG’s fourteen-county region. Cornejo brings a strong background in healthcare leadership and military service. He most recently worked as an Account Manager for Humana’s Institutional Special Needs Plan program, where he partnered with skilled nursing facilities to improve care coordination, leading to a 20% reduction in hospital readmissions. Earlier in his career, Cornejo served in the United States Navy for nearly two decades, rising to the rank of Senior Chief Petty Officer and managing budgets exceeding $550 million while leading more than 350 Sailors and Marines. “Adrian’s leadership experience in both healthcare and the military has equipped him with the skills and dedication needed to serve East Texas seniors,” said ETCOG Executive Director David Cleveland. “His background in building partnerships and his deep commitment to public service make him a tremendous asset to our team.” Cornejo shared his enthusiasm for his new role, saying, “It is an honor to join ETCOG and to serve the seniors of East Texas. My goal is to build on the strong foundation already in place at the Area Agency on Aging and continue to expand access to services that help older adults and their families live with dignity and independence.” The AAA is administered through ETCOG and is part of a nationwide network created through the Older Americans Act of 1965. It provides a wide range of services, including information and referral, benefits counseling, case management, health education, senior nutrition programs, housing repair, caregiver support, and Ombudsman advocacy for individuals in long-term care facilities. These programs are designed to help older residents remain active and independent in their homes and communities for as long as possible.

Pictured left to right: Baylea Evans, GoBus Strategic Development Manager; David Cleveland, ETCOG Executive Director; Lindsay Vanderbilt, Communications Director; Dylan Cook, Communications Specialist; Katey Pilgram, Associate Director of Transportation ETCOG's rural transit system, GoBus , is pleased to be a recipient of the South West Transit Association's (SWTA) Annual Spotlight Awards . The awards celebrate the exceptional efforts and contributions of transit agencies and organizations across the region that have significantly impacted their communities. ETCOG received the Hit The Spot: Social Media Award for rural systems for our campaign, “On the GO with GoBus!” produced to promote service availability in the rural areas surrounding Longview for residents of White Oak, Lakeport, Hallsville, and Gladewater. "We are thrilled to win a Spotlight Award for our social media campaign developed to raise awareness of public transportation options available within the Longview Urbanized Zone, but outside the city limits where city bus service is not available. These communities, though part of the urban area, were without access to reliable transit. Through TxDOT funding and a unique partnership between Longview Transit and GoBus, we were able to extend service to these underserved areas. The campaign focused on educating residents about their new access to affordable, reliable transportation options,” said ETCOG's Communications Director, Lindsay Vanderbilt. Our Associate Director of Transportation, Katey Pilgram, joined other award recipients and marketing experts to share details on their award-winning campaigns and projects at the SWTA Summer University Conference held July 27-30, 2025, in New Orleans, Louisiana. The awards – reviewed and judged by marketing and communication professionals at transit agencies and private marketing firms – are among the oldest awards recognizing marketing campaigns and projects in the public transportation industry, first awarded in 1990. SWTA's membership covers Arizona, Arkansas, Colorado, Kansas, Louisiana, New Mexico, Oklahoma, and Texas.

Whether you're a board member, elected official, community partner, or simply curious about how regional collaboration works—this workshop is for you. ETCOG 101 is a great chance to learn how we serve as the bridge between federal, state, and local governments. From job training and transportation to emergency communications and aging services, we’re here to support what makes East Texas strong. Join us to: Understand our mission and regional initiatives. Explore how ETCOG contributes to shaping the future of East Texas. Connect with fellow partners and ETCOG leadership. Workshops will be held in person at ETCOG's main office located at 3800 Stone Road in Kilgore, TX. Each workshop will cover the same material, which includes a general overview of all ETCOG programs. Workshop Dates - Click to Register! Wednesday, July 16, 2025, 1:30 PM - 3:00 PM (completed) Tuesday, September 30, 2025, 1:30 PM - 3:00 PM Thursday, November 13, 2025, 10:00 AM - 11:30 AM

On Tuesday, July 29, ETCOG will host Rebuilding the Fort for a Strategic Listening Session from 9:00 AM to 1:00 PM. The event will be held at ETCOG offices located at 3800 Stone Road in Kilgore, with lunch provided courtesy of BBKLAW.COM . This session will introduce Rebuilding the Fort’s veteran-led model for community revitalization, focused on: Activating affordable housing Advancing workforce development Driving economic transformation in underutilized neighborhoods Their team has successfully implemented this approach in cities such as Fort Worth, Hurst, and Balch Springs using tools like: Pattern books with pre-approved housing designs Land banks and housing trust funds Layered financing strategies (TIF, LIHTC, CDBG, PRI) Veteran development labs and public-private partnerships This is not just a presentation—it’s a working session. They're here to listen, learn, and collaborate with leaders in East Texas with the goal of identifying communities ready to lead regional transformation with the support of a scalable, proven platform. RSVP by emailing support@rebuildingthefort.com.
The National Association of Regional Councils (NARC) awarded the East Texas Council of Governments (ETCOG) an Achievement Award for its efforts to build veteran-friendly communities in East Texas. Regional Achievement awards are presented annually to recognize excellence in programs and services of regional councils, metropolitan planning organizations (MPOs), and other regional organizations across the country. The Achievement Awards were presented during a ceremony at the recent NARC 59th Annual Conference & Exhibition in Seattle, Washington, where ETCOG received the Rural Award. Launched in July 2024, the Veteran-Friendly Community Designation Program was developed by ETCOG in collaboration with the Alamo Area Council of Governments, the University of Texas at Tyler, and the University of Texas at San Antonio. The program formally recognizes communities that show strong, lasting support for military veterans through policies, services, and community involvement. It requires each participating city or county to provide a comprehensive community profile, develop a plan focused on veterans, and commit to an annual self-assessment to maintain the designation. Tyler/Smith County and Quitman/Wood County were the first to receive the designation and have become good models of how to support veterans in areas such as housing, employment, healthcare, and education. “We’re proud to be recognized by NARC for a program that recognizes the men and women that lay their lives on the line to keep us free!,” said David Cleveland, Executive Director of ETCOG. “In East Texas, we’ve always believed in taking care of our veterans—not just with words, but with our actions. This award means a great deal to us, and it demonstrates that when communities come together with a clear purpose, we can build something that truly makes a difference. We hope this program becomes a blueprint for how regions can support and encourage those who served all of us.” ETCOG has been a long-time member of NARC, whose member organizations are comprised of multiple local governments that work together to serve American communities, large and small, urban and rural. Eight projects submitted from regional planning agencies across the nation received Achievement Awards. About the National Association of Regional Councils NARC serves as a national voice for regions by advocating for regional cooperation as the most effective way to address a variety of community planning and development opportunities and issues. NARC’s member organizations are composed of multiple local governments that work together to serve American communities – large and small, urban and rural. For more information about NARC awards, conferences, and leadership, visit www.NARC.org .