Workforce Solutions East Texas Precautions and Service Changes in Response to COVID-19
Workforce Solutions East Texas • March 18, 2020

As emergency declarations have been made at the National, State, and with multiple counties in our area due to the Coronavirus (COVID-19), the Workforce Solutions East Texas
(WSET) team has mobilized to ensure the health and safety of customers and staff, while ensuring that our business services, early childhood development programs and workforce services, will continue throughout our East Texas region.
Dr. Robert Haberle, Chairman of the Workforce Solutions East Texas Board, said, “Our hearts are with our communities. Our critical businesses depend upon a skilled and healthy workforce to bring their products to market and an equally healthy customer base to buy those products. WSET will continue to serve our employers by helping workers and those wanting to work in every way possible. We will safeguard the Centers, limit exposure for participants and staff, and still find ways to keep our friends and neighbors in jobs that allow them to bring home a paycheck. We’re here to serve, in the most effective ways possible.”
The WSET team is committed to meeting the needs of job seekers and employers in our fourteen-county region, and we want to ensure that the health and safety of our customers and staff are taken into consideration in these difficult times. To combat the spread of COVID-19, effective at 8:00 AM, Thursday, March 19th, our workforce centers will close to the public. Although we are not allowing visitors, we will continue to serve WSET customers. At this time, we anticipate the centers will remain closed through May 1st. We invite all job seekers, to continue job search with www.WorkInTexas.com, and to contact our career advisers at 1-844-ETWORKS (844-389-6757) for individual assistance. Staff will be making online service applications, required program orientations, and virtual events available on our website, in the near future.
If you are a worker whose employment has been disrupted by economic changes caused by COVID-19 concerns, we can assist you in finding new work or training for a higher-skilled role in related industries. WSET provides an array of services and programs that are designed with career development at every stage of your workforce journey, including up-skilling opportunities with local training providers. We can also provide information on unemployment benefits from the Texas Workforce Commission. Please contact TWC’s Unemployment Benefits hotline at 800-939-6631 if your employment has been impacted by COVID-19.
For our business community, WSET can assist with customized proactive outplacement services or layoff aversion strategies at no cost. Rapid Response services provide early business-focused intervention assistance designed to transition affected workers to their next employment. Our services are tailored to each company, based on the needs of the affected employees. Please call our Business Services team at 1-844-ETWORKS (844-389-6757), or email employerservices@easttexasworkforce.org, for more information on Rapid Response services for employers.
For families taking part in our child care and early childhood learning programs throughout the East Texas area, we are working with our child care services providers to ensure a continuum of care for currently enrolled children, as events arise that may lead to a temporary change in a parent’s work, education, or training status. If you have questions, please contact our WSET Child Care Services team for assistance at easttexas.ccs.customers@gmail.com
or 1-800-676-8283.
The U.S. Department of Labor has published the "Guidance on Preparing Workplaces for COVID-19" to help reduce the impact of Coronavirus. The guide also provides information to help employers and workers regarding issues they may face, including effects on wages and hours worked under the Fair Labor Standards Act (FLSA) and job-protected leave under the Family and Medical Leave Act (FMLA). Access that guide at: https://www.dol.gov/newsroom/releases/osha/osha20200309
We have to prepare ourselves for the days ahead and we have taken precautions to maintain the safety and security of our employees and customers as best we can,” said WSET Centers Director, Mary Ann Rojas. “We are so fortunate to have the infrastructure in place to continue to serve our constituents which are located throughout a 14-county region. We will mobilize our call center to assist those needing direct personal assistance. We will have virtual workshops and our Career Edge platform to walk you through any process whether it is helping you with a resume, applying for training assistance or referring to the appropriate services. We are ramping up to have specialists assigned to assist those being laid off and we will continue to work with our employers to find better ways to connect with the job seeker. Meanwhile we will continue to assess the situation daily.”
WSET will continue to monitor the COVID-19 situation and share important updates and resources on our website at www.easttexasworkforce.org/COVID-19, and through our social media networks. For more information, contact WSET Centers Director, Mary Ann Rojas at (903) 561-8131.

Whether you're a board member, elected official, community partner, or simply curious about how regional collaboration works—this workshop is for you. ETCOG 101 is a great chance to learn how we serve as the bridge between federal, state, and local governments. From job training and transportation to emergency communications and aging services, we’re here to support what makes East Texas strong. Join us to: Understand our mission and regional initiatives. Explore how ETCOG contributes to shaping the future of East Texas. Connect with fellow partners and ETCOG leadership. Workshops will be held in person at ETCOG's main office located at 3800 Stone Road in Kilgore, TX. Each workshop will cover the same material, which includes a general overview of all ETCOG programs. Workshop Dates - Click to Register! Wednesday, July 16, 2025, 1:30 PM - 3:00 PM Tuesday, September 30, 2025, 1:30 PM - 3:00 PM Thursday, November 13, 2025, 10:00 AM - 11:30 AM

On Friday, July 29, ETCOG will host Rebuilding the FortFort for a Strategic Listening Session from 9:00 AM to 1:00 PM. The event will be held at ETCOG offices located at 3800 Stone Road in Kilgore, with lunch provided courtesy of BBKLAW.COM . This session will introduce Rebuilding the Fort’s veteran-led model for community revitalization, focused on: Activating affordable housing Advancing workforce development Driving economic transformation in underutilized neighborhoods Their team has successfully implemented this approach in cities such as Fort Worth, Hurst, and Balch Springs using tools like: Pattern books with pre-approved housing designs Land banks and housing trust funds Layered financing strategies (TIF, LIHTC, CDBG, PRI) Veteran development labs and public-private partnerships This is not just a presentation—it’s a working session. They're here to listen, learn, and collaborate with leaders in East Texas with the goal of identifying communities ready to lead regional transformation with the support of a scalable, proven platform. RSVP by emailing support@rebuildingthefort.com.
The National Association of Regional Councils (NARC) awarded the East Texas Council of Governments (ETCOG) an Achievement Award for its efforts to build veteran-friendly communities in East Texas. Regional Achievement awards are presented annually to recognize excellence in programs and services of regional councils, metropolitan planning organizations (MPOs), and other regional organizations across the country. The Achievement Awards were presented during a ceremony at the recent NARC 59th Annual Conference & Exhibition in Seattle, Washington, where ETCOG received the Rural Award. Launched in July 2024, the Veteran-Friendly Community Designation Program was developed by ETCOG in collaboration with the Alamo Area Council of Governments, the University of Texas at Tyler, and the University of Texas at San Antonio. The program formally recognizes communities that show strong, lasting support for military veterans through policies, services, and community involvement. It requires each participating city or county to provide a comprehensive community profile, develop a plan focused on veterans, and commit to an annual self-assessment to maintain the designation. Tyler/Smith County and Quitman/Wood County were the first to receive the designation and have become good models of how to support veterans in areas such as housing, employment, healthcare, and education. “We’re proud to be recognized by NARC for a program that recognizes the men and women that lay their lives on the line to keep us free!,” said David Cleveland, Executive Director of ETCOG. “In East Texas, we’ve always believed in taking care of our veterans—not just with words, but with our actions. This award means a great deal to us, and it demonstrates that when communities come together with a clear purpose, we can build something that truly makes a difference. We hope this program becomes a blueprint for how regions can support and encourage those who served all of us.” ETCOG has been a long-time member of NARC, whose member organizations are comprised of multiple local governments that work together to serve American communities, large and small, urban and rural. Eight projects submitted from regional planning agencies across the nation received Achievement Awards. About the National Association of Regional Councils NARC serves as a national voice for regions by advocating for regional cooperation as the most effective way to address a variety of community planning and development opportunities and issues. NARC’s member organizations are composed of multiple local governments that work together to serve American communities – large and small, urban and rural. For more information about NARC awards, conferences, and leadership, visit www.NARC.org .

Executive Director David Cleveland has named Luke Kimbrough as the new Regional Lending Manager for the East Texas Council of Governments (ETCOG). In this role, Kimbrough will oversee the day-to-day operations of the East Texas Regional Development Company’s (ETRDC) small business loan programs. He will work closely with the ETRDC Board, manage financial and administrative services, and ensure the program follows all state and federal guidelines. Kimbrough brings with them more than seven years of experience in banking and employee benefits. Before accepting this position, Kimbrough served as CEO of the Banking Center at Citizens Bank in Gladewater. His previous roles include Vice President at First National Bank of Hughes Springs in Liberty City, Benefits Consultant for Colonial Life in Longview, and Branch Manager for Regions Bank in Kilgore. Before his banking career, Mr. Kimbrough served for several years as the Director of Public Information and Regional Services at ETCOG. “It is a great pleasure for me to welcome Luke back to the ETCOG Family! His exceptional work in the banking community for many years position him for even greater success with our ETRDC Business Lending Programs. I am glad he is back and am even more excited to see the steady growth and expansion of one of our most important economic development programs that will undoubtedly occur under his leadership!” said Executive Director David Cleveland. “I am excited to come back to ETCOG and the East Texas Regional Development Company,” said Kimbrough. “Spending the last decade in banking, I have gained much more experience in financial analysis and commercial lending. There is a lot of work ahead to help the businesses and economy of East Texas.” The ETRDC is a nonprofit organization that is certified and regulated by the U.S. Small Business Administration. Its main purpose is to support local economic development by helping small businesses access long-term, fixed-rate financing. ETRDC offers financing through the SBA 504 Loan Program and Chapman Loan Program. About the ETRDC Since 1983, the East Texas Regional Development Company has provided small businesses in Texas with the financing they need to expand or even start their business. The East Texas Regional Development Company, or ETRDC, is a private, nonprofit organization formed to assist small businesses. The ETRDC is administered and housed within the East Texas Council of Governments. Find out more at www.etrdc.com.

Recently, the Texas Veterans Commission's (TVC) Fund for Veterans' Assistance (FVA) announced its largest funding in the 16-year history of FVA programs, with 213 grants totaling $46,315,000 to provide services to an estimated 40,000 veterans. ETCOG is proud to be one of the grant recipients selected with $250,000 of those funds to provide GoBus transportation services for veterans in our 14-county service region. "It is an honor to receive this funding award from the Texas Veterans Commission and Chair Koerner, which allows us to continue our mission to support all East Texas veterans," said Vince Huerta, GoBus Director. "We are dedicated to growing the program and look forward to assisting more veterans this year." With the grant, our public transit system, GoBus, will fund trips to and from medical, dental, and mental health appointments, as well as trips for basic needs such as grocery stores, community meetings, voting, court appearances, and tax offices. These trips are available to veterans, veteran spouses and dependents, survivor spouses, and active military personnel. The grant is in partnership with over $46.3 million in grants for veterans, Governor Abbott announced on May 20 . “Texas is forever indebted to the brave men and women who answered the call to serve in our nation's military,” said Governor Abbott. “The State of Texas is home to over 1.5 million veterans—more than any other state. This has shaped our mission to provide wide-ranging services for veterans and their families. With over $46,315,000 in state grants, Texas will help thousands of veterans and their families access vital support and resources needed to thrive in our great state. Texas will always support our veterans and honor their sacrifices to our state and our nation.” Find out about all veteran transport services GoBus offers by visiting www.gobustransit.com/govet .

ETCOG is calling on cities and communities across the region to nominate potential Brownfield sites for assessment and revitalization as part of a new initiative to support sustainable development and environmental stewardship. A Brownfield is any property, typically abandoned, underused, or industrial, that may be complicated by the presence or potential presence of hazardous substances, pollutants, or contaminants. Through ETCOG’s Brownfield Assessment Program, local governments and property owners may receive free environmental assessments to determine site conditions and open the door to redevelopment opportunities. ETCOG was awarded a U.S. EPA Brownfield Coalition Assessment Grant in 2023, so our region could access up to $1 million in funding to: Develop an inventory of Brownfield sites Conduct Phase I and Phase II Environmental Site Assessments (ESAs) Evaluate sites impacted by hazardous substances or petroleum Perform site investigations, asbestos and lead-based paint surveys Plan for cleanup and reuse strategies Benefits of Brownfield Redevelopment Include: Increased property values Enhanced public health and environmental safety New job creation and business development Reuse of existing infrastructure Elimination of blight and community eyesores Participation is completely voluntary, and all eligible activities could be covered at no cost to property owners. Communities are encouraged to take advantage of this opportunity to address challenging properties and bring new life to underutilized areas. Submit Your Site Nomination by using the form linked below. If you know of a site in your city that may be a candidate for Brownfield revitalization , please contact: Bridget Booty, Economic Development Specialist (903) 218-6421 Bridget.Booty@etcog.org

The City of Kilgore recently secured two Community Development Block Grants (TxCDBG) in the same round—thanks to strategic timing, guidance from local consultants, and support from the East Texas Council of Governments (ETCOG). One of these grants is helping fast-track long-needed sidewalk improvements in the city’s entertainment district, part of an ongoing downtown revitalization effort. “We were primed to get the maximum amount of points,” said Clay Evers, Kilgore’s Public Works Director. “It made sense to apply for downtown revitalization funding to complete sidewalk improvements along the rest of the corridor, which otherwise would have taken years if the city had to fund it alone.” The area near the historic post office and the newly renovated Texan Theater has seen increased activity, and this grant helps the city keep pace. Previous streetscape improvements had brought upgrades close to Main Street, and this new funding allows that work to continue—connecting key areas of Kilgore’s growing downtown. At the time of the grant application, this project wasn’t even listed in the city’s near-term plans. “It wasn’t on the five-year Capital Improvement Plan (CIP). In fact, it wasn’t even on the ten-year CIP,” said Evers. “This project was so far down the list that without this opportunity, we wouldn’t have touched it for a very long time.” The grant was made possible, in part, by insight from ETCOG and other grant administrators who informed the city that it was likely to score well in the 2022 application cycle. That foresight made all the difference. “The good thing is that ETCOG, along with other partners, generally has a good sense of how your project will score,” Evers noted. “Their guidance helps us pursue opportunities that are truly within reach.” He expressed gratitude for the collaboration and funding that will help transform downtown Kilgore even faster than expected. “We’re grateful to our local partners and the Texas Department of Agriculture for considering our project and deciding it was worth funding,” said Evers. “This is a great boon to our entertainment district—and it’s going to put us five to ten years ahead of where we would’ve been.”