Technical Assistance


Public Safety 

The Department of Public Safety encompasses three program areas. 
They are as follows:

  • 9-1-1 Emergency Services;
  • Homeland Security; and
  • Criminal Justice. 

The 9-1-1 Program, of the East Texas Council of Governments, serves the following TEN counties - Anderson, Camp, Cherokee, Gregg, Marion, Panola, Rains, Upshur, Van Zandt and Wood counties. 

The Homeland Security and Criminal Justice Programs serve the following FOURTEEN counties - Anderson, Camp, Cherokee, Gregg, Harrison, Henderson, Marion, Panola, Rains, Rusk, Smith, Upshur, Van Zandt and Wood counties.

Regional planning activities are conducted for all three program areas including oversight of our Regional Police Training Program and Regional Juvenile Services Program. Point of contact information is listed below. Feel free to reach out to any of our staff for assistance. 

(800) 517-1730  OR  (903) 218-6400 


Stephanie Heffner, Director of Public Safety
Phone: (903) 218-6461

Steffany Vercher, Administrative Assistant
Phone: (903) 218-6430


Donetta Murphy, Public Safety Operations Manager/Homeland Security Coordinator
Phone: (903) 218-6424

Database & Public Education
Pattie Clayton-Hanon, Program Coordinator
Phone: (903) 218-6452

Mapped ALI (Automatic Location Information)
Kim Wheeler, Technology Coordinator
Phone: (903) 218-6440

Criminal Justice, Police Training and Juvenile Services
Beverly Brooks, Public Safety Planner
Phone: (903) 218-6414

9-1-1 Addressing
Nancy Allen, Public Safety Specialist
Phone: (903) 218-6447

Justin Marshall, Public Safety Specialist
Phone: (903) 218-6448


Wilma Sanders, Public Safety Specialist
Phone: (903) 218-6462


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